Are the doctors at Crusader Community Health licensed?

Yes. The doctors at Crusader Community Health are fully credentialed by the state of Illinois and most are board certified in their speciality.

How does Crusader Community Health's sliding discount work?

As a Federally Qualified Health Center (FQHC), Crusader Community Health offers discounts based on federally established guidelines.  You may be eligible for a discount if you are not covered by an insurance plan.

Discounts are based upon family size and income.  Proof of income is required to be considered for a discount.  Discount levels are 25%, 50%, 75% and 100% on eligible services.  There is a minimum $20 fee due per medical visit and a minimum $30 fee due per dental, optical, or podiatry visit, regardless of discount.  Discounts are re-evaluated annually.

Patients may be required to be assessed for eligible entitlements (entitlements may include Medicaid or other public benefits).  Crusader Community Health provides assistance in completing entitlement applications.

Most laboratory and radiology services for self-pay patients ordered and processed at the clinic are eligible for discounts.  Laboratory and radiology services for patients with third-party payers are billed by the clinic's contracted vendors.

Some Crusader Community Health services are ineligible for a discount.  These services include all eyewear and dental procedures involving prosthetics (dentures and partials) and root canals.

I have insurance.  Am I still able to receive services at Crusader Community Health?

Yes, Crusader Community Health accepts many private insurance plans.

I am not a Crusader Community Health patient.  Am I able to use your pharmacy?

No, because the Crusader Community Health pharmacies participate in a federal pricing program that allow prescriptions to be sold at a reduced cost, their services are only available to Crusader Community Health patients.

I don't live in Rockford.  Am I still able to receive services at Crusader Community Health?

Yes, you can use Crusader Community Health services regardless of where you live.

I am currently working.  Am I still able to receive services at Crusader Community Health?

Yes, you can use Crusader Community Health services regardless of whether or not you are employed.  Many people who are employed qualify for a discount.  Please see "How does Crusader Community Health's sliding discount work?".

How do I make a charitable donation to Crusader Community Health?

You can help support Crusader Community Health's mission to provide quality primary health care for all people in need by calling the Crusader Health Foundation at (815) 490-1620; by writing to: The Crusader Health Foundation, 1200 West State Street, Rockford, IL  61102; or through this website.

Is Crusader Community Health a walk-in or immediate care clinic?

While Crusader Community Health is not a walk-in or immediate care clinic, we try to accommodate those who come to the clinic without an appointment.  However, whenever possible, it is best to schedule an appointment in order to see one of the medical providers, dentists or optometrists.