COVID-19 FAQs

COVID-19…How is Crusader Community Health Prepared?

The health of Crusader patients and our community is extremely important.
We are prepared.

Crusader providers and staff have access to the latest guidelines as outlined by local, state and national health organizations.

Providers and staff have been trained in the use of personal protective equipment. We have the knowledge and tools necessary to manage an influx of patients while protecting the health of our staff and patients.

What is the difference between the flu and COVID-19?
Both influenza (flu) and COVID-19 are respiratory illnesses caused by viral infection. Both can cause fever, cough and body aches. Although they have similar symptoms, they are caused by different viruses.

How does the disease spread?
COVID-19 spreads mainly between people who are in close contact with each other. The virus can be transmitted in droplets that become airborne through a cough or sneeze. You can also be exposed after touching a surface that has the virus on it, and then touching your face, eyes, nose or mouth.

How can I protect myself and my family?
Good hand hygiene is critical to avoid the spread of all germs. Help protect yourself and your family against illness by washing your hands frequently with soap and water for at least 15 to 20 seconds. Do not touch your eyes, nose or mouth with unwashed hands. Avoid close contact with people who are sick. Practice social distancing…six feet between you and others. Avoid crowds of over 10 people.

Is going outside or exercise allowed?
Yes. If you are symptom free, going outside is fine. Remember to practice social distancing (stay at least six feet from others). Avoid crowded health clubs or gyms. Remain isolated inside if you have symptoms of COVID-19.

What are the symptoms of COVID-19
According to current information from the Center for Disease Control, symptoms may appear 2 to 14 days after exposure to the virus. Symptoms include fever, cough and shortness of breath.

What do I do if I’m sick?
If you have recently traveled to a country identified as high risk by the CDC or have been in contact with someone who has been confirmed to have COVID-19 (coronavirus) AND you have a fever and/or respiratory symptoms, contact your physician’s office.

If you are a Crusader patient experiencing the symptoms such as a cough, fever and shortness of breath CALL CRUSADER FIRST. Tell the phone representative your symptoms. You may need to speak with a medical professional. Together, we will decide the next steps.

How is COVID-19 diagnosed?
Your Crusader healthcare team will evaluate your symptoms. If they suspect you might have the infection, they will order a test for you.

How is COVID-19 treated?
No specific antiviral treatment is currently available for COVID-19. Current treatment is focused on relieving symptoms.

How do I protect others in my home if I’m in isolation?
If you are mildly ill, you should stay at home in isolation unless you need to seek medical attention. If you share your home with others, use a separate bathroom if possible and isolate yourself from them. Clean all surfaces regularly. Clean doorknobs, counters and bathroom fixtures. If your symptoms worsen, contact your healthcare provider immediately.

Should I wear a face mask?
For most healthy individuals, wearing a face mask is not necessary. If you have COVID-19 symptoms, you should wear a face mask to avoid infecting others.  Face masks should be worn if you are taking care of an individual with COVID-19.

What if I need to make a visit to Crusader?
During the COVID-19 outbreak, Crusader patients are asked to come to their medical appointments alone. If you require assistance, you may bring one other person. Because of the need for social distancing in our waiting and exam rooms, there is very limited space. Your cooperation and understanding are appreciated.