NEED LANGUAGE SUPPORT?
Our providers and patient care staff can provide support in many languages – either on-site or with an interpreting service.
Please notify staff of your language preference when you check in.
NEED TO CANCEL YOUR APPOINTMENT?
Call 815-490-1600
to cancel or reschedule an appointment you’re unable to attend or no longer need.
You also can send a message to your provider through My Crusader Portal to request or cancel an appointment.
Any patient can apply and may qualify for a reduced fee based on income and household/family size.
There are four discount levels available on eligible services:
25%, 50%, 75% and 100%
Eligibility for discounts is evaluated annually or as income and household/family size change.
Regardless of discount level, the following minimum fees are due at the time of service:
Behavioral Health
(mental health & substance use)
$15 per visit
Medical, Telepsychiatry $25 per visit
Specialty, Dental $35 per visit
Ask your provider about connecting virtually through a telehealth visit. In some cases, a patient and provider can meet virtually using a smart phone, tablet or computer instead of meeting in-person. Together, the patient and medical team will decide what technology works best. They may also decide an in-person visit is needed.
